FAQ
Can anyone request Emergency repair and maintenance?
Only our Retainer-Based Clients are able to request our services.
Can I call an Emergency response at anytime?
Yes, in-cases of emergency you are able to request our services 24/7 and we will respond ASAP.
Are there any hidden fees?
No — we operate with complete transparency in all of our pricing. Labour for agreed services is charged at a pre-agreed fixed rate, and you will always be notified in advance of any additional labour outside the original scope before work is carried out.
Materials are charged separately, along with the applicable call-out fee in line with your selected level of care.
What do i pay?
On a monthly basis, you pay our retainer fee for you specific level of cover.
In the event you have an emergency or require a repair, a call-out fee, labour and materials will be charged.
Which area do you Cover?
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Do you Work on Residential or Commercial Properties?
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Are technicians Qualified?
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Is there a minimum contract period?
12 Months
Do you work one-off jobs?
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A frequently asked question surrounding your service
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What Qualifies as an emergency?
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Do Tenants contact you directly?
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